On April 3, at approximately 6 p.m., I took a break from studying in the physics library. When I tried to reenter, I found myself locked out and unable to retrieve my study materials. After two hours of unsuccessful attempts by Facilities [Planning], UM Police and a few kind graduate students, Facilities was finally able to locate the correct key and open the door. (Facilities was the initial number I called when I was locked out and they told me they did not have a key.) Although not having my study materials was not an emergency, the university should be able to quickly and efficiently respond to real emergencies in public spaces. I ask the university to review and investigate the key situation so that public safety officials can quickly respond to real emergencies.
– Ellen Oshinsky
Freshman