News

UPrint fails students at start of school year

Frustration among University of Miami students over failing printers has died down over the past month as the technology department has raced to install a system upgrade that will prevent future breakdowns.

Scott Britton, a spokesperson for the library explained that the technology department worked hard to fix the problem as soon as it surfaced.

“Each time they tried a solution, they needed to shut down UPrint to make the corrections, so both the problems and installing solutions caused service interruptions,” Britton said.

Adding two servers to the system was the summer goal for the IT specialists. UPrint had been failing due to overloads and needed to grow comparatively with the growing demand.

This change, paired with the return of thousands of demanding students who all wanted to print out syllabuses for their first day back, caused campus-wide irritation.

The staff at Otto G. Richter Library, an already noisy and often chaotic mecca for students to work, bore the brunt of aggravated students.

“It was a nightmare because everyone needed to print at one moment but there was nothing we could do,” said Vanessa Rodriguez, an Information Specialist at Richter.

Students rushing around on the first day of classes were most affected by the printing problem.

“The last thing I want to worry about on my first day of school is the printer failing,” said Alixandra Bigley, a sophomore at UM. “It was so unnerving to be mentally ready for classes but have none of the first readings printed out. Some of my professors were even underprepared because they were unable to print too.”

A single server does not have the capacity to handle printing in all of the computer labs and libraries on campus. Now that the kinks are worked out, the upgrade and two additional servers should prevent these problems from occurring and be better able to handle the needs of the students and faculty in the future.

Danielle Landau may be contacted at dlandau@themiamihurricane.com.

October 2, 2010

Reporters

Danielle Landau


Around the Web
  • Miami Herald
  • UM News
  • HurricaneSports

Miami coach Jim Larranaga is staying on the Hurricanes while they keep piling up wins. Dewan Huell h ...

Shakey Rodriguez, the Miami high school basketball coaching legend, vividly remembers the first time ...

It was a good day for the Miami Hurricanes basketball team. They moved up to No. 6 in the AP Top 25 ...

Erykah Davenport and Shaneese Bailey made key plays back-to-back late in the game and four players s ...

1. MARLINS: Jeter's Fish trade Gordon. Stanton next?: While others spend -- like the Angels to ...

William W. Sandler Jr. Center for Alcohol and Other Drug Education earns national recognition for it ...

Retired baseball star Alex Rodriguez gives "Major League" advice to UM’s fall graduating c ...

Becoming the Man of the Hour ...

Always a little bit of a flair for the dramatic. ...

A scholarship created by retired Major League Baseball star Alex Rodriguez and born out of his love ...

Dewan Huell recorded his second double-double of the season as Miami improved to 9-0 with a 59-50 wi ...

The Miami women's basketball team begins play at the Puerto Rico Classic Monday against Sacrame ...

The University of Miami women's basketball team capped its seven-game homestand with a 79-31 wi ...

University of Miami senior wide receiver Braxton Berrios earned 2017 first-team 2017 CoSIDA Academic ...

USA Diving announced the recipients of its annual awards at a ceremony in conjunction with the 2017 ...

TMH Twitter Feed
About TMH

The Miami Hurricane is the student newspaper of the University of Miami in Coral Gables, Fla. The newspaper is edited and produced by undergraduate students at UM and is published weekly in print on Tuesdays during the regular academic year.